Video Card Category


Table of Contents


Video Card

No Display

A) Your onboard video has not been disabled, if you don’t have onboard video then you need to make sure to remove any existing video card and drivers. B) The primary video display has not been changed to PCI/PCIE/AGP in the system BIOS (contact your pc manufacturer if you do not know how to...


No Icons On Desktop After Loading ATI Drivers

Make sure your onboard video (integrated video card) is disabled inside your device manager. - If you do not know how to get into your device manager, and you are running WINXP/WIN2k- you can enter the device manager by going into your control panel, and double clicking on System and single...


DVI Port Is Not Functioning

A) You may need the latest drivers for the video card and it is also recommended to install the monitor manufacturer drivers.B) The second display needs to be enabled by going to the control center for the video card properties.


Why is video choppy when playing games?

A) You must have up to date chipset drivers for your motherboardB) The latest drivers for the video cardC) Latest patches for the game you are playing.


Why is the computer rebooting when playing games after installing an AGP card?

A) You may need updated drivers for the video card.B) You also need to make sure you have the latest chipset drivers for your motherboard.C) The AGP slot on your computer has to be AGP 2.0 Compliant slot. (not made for use in AGP 1.0 3volt slots)


Why doesn’t the AGP/PCIE card fit in any of the slots on the computer?

You don't have an AGP/PCIE slot available. Therefore, this card will not with work on your PC.


How do I disable my onboard video on Windows 2000 Professional?

1) You have to enter in safe mode by hitting F8 right before you get to the Windows 2000 Logo Screen. After you are in safe mode, you will enter Control Panel, System (icon), Hardware tab, Device manager. Here are some screen shots on how to disable your onboard video for Windows 2000...


Can I install two video cards on my computer?

Yes, but this type of setup is not supported by Diamond Multimedia


What to do if the fan on the card is not spinning or making noise?

A) The fan may be dirty and it may need some cleaning (dust).B) The fan might be going out and you may need to replace the video card. Note: if you have your proof of purchase you may call Diamond for a replacement.


Why would i uninstall my old video card drivers and run another driver clearer in safe mode?

This is mainly an issue with Windows XP and its integrated file protection. When a person installs their video card drivers, some files are naturally stored in system folders. Anytime Windows XP detects some/one of these files missing, it will automatically replace them. As you can see, by simply...


What video cards give the best TV output?

Generally, most people will recommend an ATI card for their excellent TV output capabilities. NVidia cards have gotten much better in the past few years, but ATI is still considered the better of the two. The current card of choice is the ATI 9600 models, although some people use the 7XXX or 8XXX...


System hangs, VPU Recover errors or corrupted display when using ATI PCI-Express graphics cards in ASUS Motherboards

The information in this article applies to the following configurations:· ATI RADEON X300/X600/X800 series PCIe graphics card· ASUS Intel 915/925 or nForce4 based motherboard In some instances, when PEG Link Mode is set to a value other than Slow within the BIOS setup, users may...


Power connection on a RADEON X1900 graphics card

The information in this article applies to the following configuration(s): · RADEON X1900 graphics card Owners of a RADEON X1900 series graphics card may encounter difficulties installing or getting the graphics card to run stable. This may be caused by a low power or current drawn into...


No Post on some Dell models with Radeon X1300, X1500, X1600 Series AGP boards

The information in this article applies to the following configuration(s):· Radeon® X1300 AGP Series· Radeon® X1500 AGP Series· Radeon® X1600 AGP Series It has been reported that the Radeon X1300 and Radeon X1600 Series AGP boards are not posting in some Dell...


Text appears blurry on TV

Text appears blurry on TV Text or fonts that are crisp when displayed on a VGA or SVGA computer monitor may appear fuzzy or blurry when displayed on a TV set or composite monitor. This is a limitation of the TV set and the analog video signal. Recommendations for improving the display appear at...


CLI.EXE - Application "failed to initialize properly" error occurs after installing or launching CATALYST Control Center

The information in this article applies to the following configurations: § CATALYST ControlCenter An error "Cli.exe - Application error - The application failed to initialize properly" will occur after installing and launchingCATALYSTControlCenter . TheCATALYSTControlCenter requires...


System hang while enabling display device in CrossFire mode

System hang while enabling display device in CrossFire modeThe information in this article applies to the following configuration(s): CrossFire Edition graphics cardUsers of CrossFire Edition graphics card may encounter difficulties attempting to enable more displays when CrossFire mode is on,...


System hang while enabling display device in CrossFire mode

System hang while enabling display device in CrossFire modeThe information in this article applies to the following configuration(s): CrossFire Edition graphics card Users of CrossFire Edition graphics card may encounter difficulties attempting to enable more displays when CrossFire mode is on,...


Blank screen when launching Quake III Arena fullscreen

Blank screen when launching Quake III Arena fullscreen This issue affects the RADEON MAC EDITION when using the January 7, 2002 ATI Retail Update. After installing the update, launching Quake III: Arena in fullscreen mode will cause all displays to blank out. Audio continues functioning normally....


Battlefield 2: The game may exit to the Windows desktop after the game logo is displayed.

Battlefield 2: The game may exit to the Windows desktop after the game logo is displayed. The information in this article applies to the following configuration(s): § Total Battlefield 2 § Radeon 9200/9250 series § Windows XP ...


SpyHunter - Select "Optimum" Quality setting in Direct 3D control panel causes in-game freezing/flashing

SpyHunter - Select "Optimum" Quality setting in Direct 3D control panel causes in-game freezing/flashing This issue affects the following system configurations: § RADEON 8500 Series § RADEON 9000 Series § Spy Hunter If the Direct 3D quality slider is set to "Optimum...


DVD movies do not start from the beginning upon rotating the display

DVD movies do not start from the beginning upon rotating the display The information in this article applies to the following configurations: § DVD Player inMultimediaCenter9.03 Upon rotating the display during the playback of a DVD, the movie does not start from the beginning as expected....


DVD playback may become corrupt running in extended desktop at 480i on the secondary display

DVD playback may become corrupt running in extended desktop at 480i on the secondary display Enabling extended desktop mode followed by playing a DVD at 480i no longer results in corruption being noticed when moving the playback window to the secondary display device ...


Poor video quality playing an HQV DVD in WinDVD 5.0 using an ATI Radeon X1800 series under Windows XP

Poor video quality playing an HQV DVD in WinDVD 5.0 using an ATI Radeon X1800 series under Windows XP The information in this article applies to the following configuration(s): § WinDVD 5.0 § Radeon X1800 series § Windows XP Playing an HQV DVD using the WinDVD 5.0 player...


Captured Video Clips are Choppy

Captured Video Clips are Choppy This information applies to the following: § any ATI product with TV or video input features § when used with any software for capturing video clips from a video or broadcast signal When attempting to play back a captured video clip, the image...


High CPU Usage with VSYNC turned on in OpenSceneGraph

High CPU Usage with VSYNC turned on in OpenSceneGraphThe information in this article applies to the following configuration(s):· OpenSceneGraph tool kit· Catalyst 5.10 and higher display driver· Windows XP · RADEON 9500 series graphics card and higherWith VSYNC...


ASUS P5A motherboard: system hangs after installing ATI drivers

ASUS P5A motherboard: system hangs after installing ATI drivers ASUS has released a BIOS upgrade which should resolve this issue. Current BIOS updates for the ASUS P5A motherboard can be found on the ASUS web site. Please read and...


Windows boots correctly but hangs/freezes after 3 or 4 minutes of operation

Windows boots correctly but hangs/freezes after 3 or 4 minutes of operationOn the first system restart after installing an ATI Enhanced display driver for an ATI AGP graphics adapter, the following issue may occur: Windows boots correctly but hangs/freezes after 3 or 4 minutes of operationRefer...


AutoCAD 2006: Corruption may be noticed when moving the mouse pointer around the desktop area with Radeon X800 PRO

AutoCAD 2006: Corruption may be noticed when moving the mouse pointer around the desktop area with Radeon X800 PRO The information in this article applies to the following configuration(s): § AutoCAD 2006 § Radeon X800 PRO Users may notice remnants of the mouse pointer being...


3DMark06: Setting the display to 2560x1600 with AA set to 4x results in graphic corruption being noticed when running the HDR tests

3DMark06: Setting the display to 2560x1600 with AA set to 4x results in graphic corruption being noticed when running the HDR tests The information in this article applies to the following configuration(s): § 3DMark06 § Radeon 9600, 9700 and 9800 series § Windows XP...


VERICUT - Application window refreshes incorrectly using Unigraphics or Pro/Engineer

VERICUT - Application window refreshes incorrectly using Unigraphics or Pro/Engineer This issue affects ATI FireGL products configured under Windows 2000 or Windows XP platforms. When using VERICUT, the main window may not refresh, or refreshes incorrectly when Unigraphics or Pro/Engineer is...


Windows Movie Maker: Corrupt captured *.AVI files

Windows Movie Maker: Corrupt captured *.AVI files The information in this article applies to the following configuration(s): § Windows Movie Maker § Radeon X800 XT § Windows XP Captured *.avi files may appear corrupt in color during playback. Intermittently, a VPU recover...


TV output cannot be enabled using ATI Hot Keys under Windows 2000

TV output cannot be enabled using ATI Hot Keys under Windows 2000 This issue affects the ALL-IN-WONDER RADEON under Windows 2000. When using an ATI Scheme hotkey to enable or disable the Television, the following symptoms can occur: § The Television and Monitor will flicker,...


Radeon X1800 CrossFire Edition: Corruption may be noticed after resuming from standby mode with CrossFire enabled.

Radeon X1800 CrossFire Edition: Corruption may be noticed after resuming from standby mode with CrossFire enabled. The information in this article applies to the following configuration(s): § CatalystControlCenter § Radeon X1800 CrossFire Edition § Windows XP Professional...


Dual Display (BV200)

MAXIMUM RESOLUTIONSDongle #1640x480 (analog)800x600 (analog)1024x768 (digital or analog)*1152x864 (analog)1280x1024 (analog)1600x1200 (analog)1920x1080* 16:9 (analog)1920x1200 ( analog)1920x1440 (analog)2048x1536 (analog) Dongle #2640x480 (digital or analog)800x600 (digital or ...


No audio when installing the 2000 & 3000 series video cards.

Windows 2K & WindowsXP Close out of all applications and proceed to your desktop. Right click on My Computer and select manage.If there is no My Computer Icon located on the desktop. Click on Start, right click on My Computer. Left click on manage. Double click on device manager. If you look to...


Clear QAM for Catalyst Media Center

Clear-QAM is unscrambled digital TV over cable. Digital TV channel support is dependent upon your local cable provider. Please contact your cable provider for a listing of digital channels supported in your area. QAM is only supported under Vista. Clear-QAM is supported in Windows Vista® using ATI...


Clear-QAM for ATI TvPortal

Clear-QAM is unscrambled digital TV over cable. Digital TV channel support is dependent upon your local cable provider. Please contact your cable provider for a listing of digital channels supported in your area. Clear-QAM is supported in MAC OS X 10.4.10+ or 10.5.x using ATI TvPortal™.


Built-in HDMI with Multi-channel 5.1 surround audio

Dear Valued Customer,Upon researching this issue, we have found that our packaging does not in fact state anything about a HDMI port. The packaging states “Built-in HDMI with Multi-channel 5.1 surround audio”. Below is a more detailed explanation of HDMI support and capabilities:...


The ATI Catalyst Hotfix driver (8.471.1) for 3DMark Vantage can be found here:

We have just released our official 3DMark Vantage hotfix driver (driver version 8.471.1). Please forward this information to any customer running 3DMark Vantage benchmarks. The ATI Catalyst Hotfix driver (8.471.1) for 3DMark Vantage can be found here:...


What is Eyefinity

Eyefinity gives you the ability to operate up to three high resolution displays simultaneously and independently from a single graphics board. It also allows you to expand your gaming field of view across all displays using the ATI stream technology. Eyefinity requires you to have an operating...


HD 5870 Series - HD5870-1024MB - New bios flash

Here is your new bios for HD5870-1024MB 02-09-2010 *NOTES* PLEASE VERIFY MODEL NUMBER OF YOUR GRAPHICS CARD BEFORE INSTALLING THIS UPDATE. INSTALLING THIS BIOS FLASH FOR THE WRONG MODEL WILL CAUSE YOUR GRAPHICS CARD NOT TO POST. Please make sure it prompts “Successfully” before doing...


Eyefinity Technology

ATI Eyefinity Technology is closely aligned with AMD's implementation of DisplayPort providing the flexibility and upgradablity that modern user's demand. Up to two DVI, HDMI or VGA display outputs can be combined with DisplayPorts outputs for a total of six monitors , depending on the graphics...